Shipping & Returns
Missing shipments - bandanas ship with tracking numbers for a reason. If you feel your shipment has gone missing and it's been over a week since the last update on the tracking number, please confirm the address is correct on your shipment and then contact us and we'll look into it further.
Returns & Refunds - our bandanas are carefully inspected before they ship, but if your bandana got damaged in the mail or you feel there was a manufacturing error, then please email us with a photo of the damage and your order number. We'll review and issue a refund as applicable.
Exchanges - bandanas aren't that complicated! We offer 3 sizes with the smallest size fitting pets and kids. But if you truly feel that you ordered the wrong thing, send us an email and we can work out an exchange. You'll need to pay the return shipping to send the bandanas to our studio
A small child with a large bandana! Size small is recommended for kids and pets.